For employees of hotels and many restaurant, over and above their salary (which is rather low), they also get 'service charge' . In Malaysia, there is usually no 'tips' - but there is service charge, being normally a percentage over and above the payments made by customers for their hotel stay, food, drinks, etc.. (it is clearly stated in your bills). Now service charges are payments made by the 'customer' and not the employers - but alas, many employers still take a percentage of this for their services of administering these moneys of the workers.
Now with minimum wages becoming a right in Malaysia, some of these employers tried not to increase the basic wages of workers to the required minimum wages of RM900, but tried to include 'service charge' in their computation of minimum wage. Of course, hotel employees and their unions were not happy. (See the link below to understand more about service charge...).
This recent court judgment settles this issue - employee shall be paid the minimum wage, as per the Minimum Wage Act which came into effect last year, on top of the service charge.
The news report is misleading, the Union that took up the case and won, I believe, was
Union wins landmark case for minimum wage
Last updated on 31 July 2014 - 09:13pm