Hacked?? - No access during week-ends..

This week-end, again after 4pm on Saturday(16/8/2008), I find myself not able to access the internet - until just now about 3.45pm, Monday (18/8/2008) - I am able to do so. Analysis show that it has something to do with the "DNS".

I would not make a big deal out of it, but it also happened the week-end before -- gone and it mysteriously came back after the week-end.

My observation shows that people do visit the Blogs more during the weekends - compared to other days.

HACKED - could this be the reason? Welcome all your comments about this, and also suggestions as to prevent a repeat of this problem the coming weak.

This morning, my partner contacted and complained to Streamsyx (that 100 number) - and guess what, they said that they can send a technician over BUT they will have to charge RM88 or more - depending on what is wrong.

I am shocked at this -- and say that this is not at all right. You are the service provider, and we pay monthly 'big money' to you - and I believe that you should provide service FREE OF CHARGE when there is a problem with your Streamyx service.

Recently, I also found out that for the installation of Streamyx, the new subscriber has to pay about additional money for installation - BUT then customers have the option of installing Streamyx themselves using the CD (or DVD) - and if they have problems, they can pay that RM80 something for the company technicians to come...

How can the government allow this? Is there not some Consumer Protection department and/or Ministry to look into this...